Last updated: October 2025
Company name: Sonderend Electrical
Website: www.sonderend-electrical.co.uk
Contact: enquiries@sonderend-electrical.co.uk
1. Introduction
At Sonderend Electrical, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
2. Information We Collect
We may collect:
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Your name, email address, phone number, and address
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Details of your enquiry or project
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IP address, browser type, and usage data (via cookies or analytics)
3. How We Use Your Information
We use your information to:
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Respond to enquiries and provide quotations
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Deliver electrical and EV charger installation services
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Manage invoicing and customer records
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Comply with legal and tax obligations
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Improve our website and services
We do not sell or rent your data to third parties.
4. Legal Basis
We process data under:
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Contractual necessity
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Legal obligation
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Legitimate interests
5. Data Storage and Retention
We retain data only as long as necessary for business and legal purposes (typically up to 6 years).
6. Sharing Your Data
We may share data with service providers, accountants, or regulators where required by law.
7. Your Rights
You can access, correct, or request deletion of your data.
Email: enquiries@sonderend-electrical.co.uk
8. Cookies
See our Cookie Policy for full details.
9. External Links
We are not responsible for other websites linked from ours.
10. Contact
Questions: info@sonderend-electrical.co.uk
If unsatisfied, you can contact the Information Commissioner’s Office (ICO).