Privacy Policy

Last updated: October 2025

Company name: Sonderend Electrical
Website: www.sonderend-electrical.co.uk
Contact: enquiries@sonderend-electrical.co.uk

1. Introduction

At Sonderend Electrical, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

2. Information We Collect

We may collect:

  • Your name, email address, phone number, and address

  • Details of your enquiry or project

  • IP address, browser type, and usage data (via cookies or analytics)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Deliver electrical and EV charger installation services

  • Manage invoicing and customer records

  • Comply with legal and tax obligations

  • Improve our website and services

We do not sell or rent your data to third parties.

4. Legal Basis

We process data under:

  • Contractual necessity

  • Legal obligation

  • Legitimate interests

5. Data Storage and Retention

We retain data only as long as necessary for business and legal purposes (typically up to 6 years).

6. Sharing Your Data

We may share data with service providers, accountants, or regulators where required by law.

7. Your Rights

You can access, correct, or request deletion of your data.
Email: enquiries@sonderend-electrical.co.uk

8. Cookies

See our Cookie Policy for full details.

9. External Links

We are not responsible for other websites linked from ours.

10. Contact

Questions: info@sonderend-electrical.co.uk
If unsatisfied, you can contact the Information Commissioner’s Office (ICO).